te666 Privacy Policy

Section 1

Data We Collect

te666 collects personal data only to the extent necessary to provide a safe, compliant, and high-quality gaming experience for Bangladeshi players. We do not collect personal data beyond what is required for these stated purposes. The categories of data we collect are as follows:

Registration & Account Data

When you create a te666 account, we collect the information you provide directly during the registration process. This includes your full legal name, date of birth, residential address in Bangladesh, email address, mobile phone number, and the username and password you choose for your account. This data is required to create and maintain your account, verify your identity, and communicate with you about your account activity.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations and responsible gaming commitments, te666 may request copies of official identity documents. These may include your National Identity Card (NID), passport, or driving licence. We may also request proof of address documents such as utility bills or bank statements, and proof of payment method ownership. KYC documents are processed securely and retained only for as long as legally required.

Financial & Transaction Data

te666 records all financial transactions associated with your account, including deposits, withdrawals, bonus credits, wagering activity, and refunds. For mobile wallet payments via bKash, Nagad, Rocket, and Upay, we retain transaction reference numbers and wallet identifiers. For card payments via Visa or Mastercard, we store only masked card data (last four digits, expiry date, and card type) — full card numbers are never stored on te666 systems and are processed exclusively by PCI-DSS compliant payment processors.

Technical & Usage Data

When you access te666, our servers automatically collect certain technical data. This includes your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited within te666, session duration, and timestamps. This data is used for security monitoring, fraud prevention, platform optimisation, and customer support purposes.

Communications Data

If you contact te666 support via email, live chat, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used to respond to your enquiries, resolve disputes, and improve our customer service quality.

Section 2

How We Use Your Data

te666 uses the personal data we collect for specific, legitimate purposes directly related to providing the Platform and fulfilling our obligations to players. We do not use your data for purposes incompatible with those stated in this Privacy Policy. The primary purposes for which we process your personal data are:

• Account management: Creating, maintaining, and securing your te666 account, including processing your login credentials and enabling account recovery.
• Identity and age verification: Confirming that you are who you say you are and that you are aged 18 or above, in compliance with te666's responsible gaming obligations and age restriction policies.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported BDT payment methods, and maintaining accurate financial records for each account.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, bonus abuse, collusion, and other forms of platform misuse.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and providing technical assistance related to your te666 account.
• Responsible gaming: Monitoring gaming behaviour to identify patterns that may indicate problem gambling, enforcing self-exclusion requests, and providing access to responsible gaming tools including deposit limits and cooling-off periods.
• Legal and regulatory compliance: Fulfilling any obligations imposed by applicable law, including anti-money laundering (AML) requirements, responding to lawful requests from competent authorities, and maintaining records required by law.
• Platform improvement: Analysing aggregated, anonymised usage data to identify performance bottlenecks, improve game selection, optimise the user experience, and inform product development decisions.
• Marketing communications: Sending you promotional offers, bonus notifications, tournament invitations, and seasonal campaign messages — but only where you have opted in to receive such communications. You may opt out at any time through your account settings or by contacting [email protected].

te666 processes your personal data on the following legal bases: (a) performance of the contract between you and te666 (account management, payment processing, customer support); (b) legal obligation (KYC, AML, record-keeping requirements); (c) legitimate interests (fraud prevention, platform security, responsible gaming monitoring); and (d) consent (marketing communications, optional cookies). Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Section 3

Data Sharing & Disclosure

te666 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We share your data only where it is strictly necessary to deliver the Platform, comply with legal obligations, or protect the safety and integrity of te666 and its players.

Service Providers

te666 engages a limited number of carefully vetted third-party service providers who process personal data on our behalf as data processors. These include payment processing partners (bKash, Nagad, Rocket, Upay, and card processing networks), identity verification and KYC service providers, cloud hosting infrastructure providers, customer support platform operators, and email and SMS communication delivery services. All service providers operate under binding data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to te666.

Game Studios & Software Providers

te666 integrates games from certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these providers, technical data such as session identifiers and game result data may be transmitted to the provider's systems to enable fair game delivery. These providers do not receive your name, contact details, or payment information. All studio partners are required to maintain data security standards consistent with their certified status.

Legal & Regulatory Disclosure

te666 may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are legally required to do so. This includes disclosure in connection with investigations into money laundering, terrorist financing, fraud, or other criminal activity. te666 will cooperate fully with lawful requests from competent authorities and will notify affected players of such disclosures where legally permissible to do so.

Section 4

Cookies & Tracking

te666 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and understand how players use the site. This section explains what cookies we use, why we use them, and how you can control them.

Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies will impair your ability to log in and use core te666 features. Disabling functional cookies may affect personalisation settings. Analytics and marketing cookies can be disabled without affecting core Platform functionality.

Mobile browser users on Android or iOS devices commonly used in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh can also manage cookies through their respective browser privacy settings menus. te666 does not use fingerprinting technologies or persistent tracking methods that circumvent standard browser cookie controls.

Section 5

Data Security

te666 applies a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure is built to a standard consistent with the sensitivity of the financial and identity data we process.

• 256-bit SSL/TLS encryption: All data transmitted between your device and te666's servers is encrypted using 256-bit SSL/TLS — the same encryption standard used by leading Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank.
• Encrypted data storage: Sensitive fields including passwords (stored as salted hashes), KYC document files, and payment references are encrypted at rest using industry-standard encryption algorithms. Passwords are never stored in plaintext.
• Access controls: Access to player personal data within te666's systems is restricted on a strict need-to-know basis. All internal access is logged, audited, and protected by multi-factor authentication requirements.
• Penetration testing: te666's Platform undergoes regular security assessments including penetration testing and vulnerability scanning. Identified vulnerabilities are remediated according to a risk-prioritised schedule.
• Incident response: te666 maintains a documented security incident response procedure. In the event of a data breach that is likely to result in a risk to players, te666 will notify affected individuals and take immediate remediation steps.
• PCI-DSS compliance: Card payment processing on te666 is handled exclusively by PCI-DSS Level 1 certified payment processors. te666 does not store full card numbers on its own systems at any point.

While te666 employs robust security measures, no digital platform can guarantee absolute immunity from cyberattacks or technical failures. You play an important role in your own account security: use a strong, unique password for your te666 account, enable two-factor authentication if available, and report any suspicious account activity to [email protected] immediately.

Section 6

Data Retention

te666 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply to the principal categories of personal data we hold:

Following the expiry of the applicable retention period, te666 will securely delete or anonymise your personal data in a manner that prevents recovery. Anonymised, aggregated data (i.e., data that can no longer identify you as an individual) may be retained indefinitely for statistical and analytical purposes.

If you request deletion of your account before the expiry of a legally mandated retention period, te666 will close your account and restrict access to your data, but will continue to hold the minimum data required to fulfil legal obligations for the applicable retention period. You will be notified of any data retained beyond your closure request and the legal basis for doing so.

Section 7

Your Privacy Rights

As a te666 player, you have meaningful rights over the personal data we hold about you. te666 is committed to facilitating the exercise of these rights in a timely and transparent manner. The following rights are available to all registered players:

• Right of access: You have the right to request a copy of all personal data te666 holds about you. We will respond to verified access requests within 30 days. Submit your request to [email protected] with the subject line "Data Access Request".
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Minor corrections (such as a phone number update) can be made directly in your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest. Note that erasure requests cannot override legally mandated retention obligations.
• Right to restrict processing: You may request that te666 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being investigated, or where you have objected to processing pending te666's assessment of that objection.
• Right to data portability: Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format. Portability requests are subject to technical feasibility.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can exercise this right by adjusting your marketing preferences in account settings or by contacting [email protected].
• Right to withdraw consent: Where te666 relies on your consent as the legal basis for processing (e.g., for marketing emails or optional analytics cookies), you may withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact te666 at [email protected]. We may ask you to verify your identity before processing your request. te666 will not charge a fee for handling rights requests unless they are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. te666 will acknowledge all requests within 5 business days and provide a substantive response within 30 days.

Section 8

Contact & Complaints

te666 takes privacy concerns seriously and is committed to resolving any queries or complaints about the handling of your personal data in a fair and timely manner. If you have a question about this Privacy Policy, wish to exercise a data right, or believe that your personal data has been processed in a manner inconsistent with this Policy, please contact us using the details below.

Privacy Contact: All privacy-related enquiries, rights requests, and complaints should be directed to te666's support team at [email protected]. Please include "Privacy" or the specific right you are exercising in the subject line of your email to ensure prompt routing to the appropriate team member.

te666 aims to resolve all privacy complaints within 15 business days. Complex matters involving multiple data categories or requiring coordination with third-party processors may take up to 30 business days. te666 will keep you informed of the progress of your complaint throughout the resolution process.

te666 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. Where a material change is made to this Policy, te666 will notify registered players via their account email address at least 14 days before the change takes effect. Continued use of te666 following notification of a Policy update constitutes acceptance of the revised terms.